The Cyber Helpline - SecurIT360

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Our USA Supporters

The Cyber Helpline is building a team of volunteers, funders and partners to help victims in the USA

Hundreds of individuals from the USA ask for help from our volunteers each month and tens of thousands more access our online guidance. However, we do not have the resource of funding to support them currently and there is no equivalent service in America. These victims are left to fend for themselves.

YEAR ONE

62,000 website visits accounting for over 20% of overall website trafﬁc.
The Cyber Helpline’s chatbot recorded a total of 3,235 cases, constituting 19% of all cases worldwide.
The Helpdesk team, which relies on cybersecurity volunteer experts giving personalized support to victims, has been operational since September 28th, 2023, and has handled 239 cases so far.
In comparison to UK stats, the pilot’s report reveals a higher representation of female users in the USA.
As far as attack types, cyberstalking and harassment are high in both territories.
However, intimate image abuse appears to be more common in the USA, and reports of hacked virtual currency accounts are more prevalent.
In terms of demographics, age ranges utilizing the chatbot in the USA show users most likely aged 40-66. In comparison, UK users are often slightly younger, most commonly aged 25-39, sharing a joint age group with the worldwide demographics.

How can you or your organization help?

In order to fund the USA pilot we need the following:

Funding – we are looking to raise $160,000 for the first year. Be part of the team Corporate donations or sponsorships or you can also donate individually below. If we raise more, we can help more victims.
Volunteers – we are looking to build a team of 10 volunteer Helpline Responders to run the service, as well as volunteers to support our threat intelligence and content teams. If your organization has a corporate volunteering scheme in the USA or you are an individual who would like to volunteer then please get in touch. cyberhelplineUSA@securit360.com
Partners – our partners provide tools, expertise and intelligence to help us support victims with cybercrime & online harm. If you are in the cyber industry you may be able to help.
Not-for-profits – organizations supporting victims in other areas like harassment, domestic abuse, stalking and mental health are likely to be coming up against technical issues with their clients. Working together we can help provide a full range of support to victims.
Professionals – to make this pilot successful we need a range of skills including legal, finance, IT, marketing and more. If you are passionate about our cause and would like to help then please get in touch.